Terms and Conditions

1. Acceptance of Terms

By accessing and using the Santino Grand Luxury Hotel website (hereinafter referred to as &ldquothe Website&rdquo), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Website.

2. Modifications

Santino Grand Luxury Hotel reserves the right to modify these Terms and Conditions at any time without prior notice. Your continued use of the Website after any changes indicates your acceptance of the modified Terms and Conditions.

3. Use of the Website

• You must be at least 18 years old to use this Website.
• You agree to use the Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the Website.
• You are prohibited from transmitting any unlawful, threatening, libelous, defamatory, obscene, pornographic, or profane material.

4. Intellectual Property

• All content on the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Santino Grand Luxury Hotel or its content suppliers and is protected by international copyright laws.
• You may not reproduce, modify, distribute, or republish any content from the Website without prior written consent from Santino Grand Luxury Hotel.

5. Reservation and Booking

• All reservations made through the Website are subject to availability and confirmation by Santino Grand Luxury Hotel.
• Rates displayed on the Website are per room per night and are subject to change without notice.
• A valid credit card is not required to secure a reservation; payments are made directly at the hotel upon arrival.
• Cancellation and modification policies vary depending on the rate type and dates of the reservation. Please review the specific conditions prior to making a reservation.

6. Payment

• All payments for reservations are to be made directly at Santino Grand Luxury Hotel upon arrival.
• The hotel accepts the following payment methods: cash, major credit cards, debit cards.
• All charges are in Naira. For guests using foreign credit cards, the final amount may vary due to exchange rate fluctuations.
• Any additional services or incidental charges incurred during your stay must be paid upon check-out.
• Santino Grand Luxury Hotel reserves the right to refuse any form of payment or to request alternative forms of payment if necessary.
• Reservation Guarantee:
  • To guarantee your reservation, the hotel may require a deposit or guarantee method, which will be specified at the time of booking.
  • The specific terms of the guarantee, including any required deposit amount, will be clearly communicated during the reservation process.
• The hotel reserves the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

7. Privacy Policy

• Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.
• By using the Website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

8. Third-Party Links

The Website may contain links to third-party websites. These links are provided for convenience only, and Santino Grand Luxury Hotel does not endorse or take responsibility for the content of these linked sites.

9. Disclaimer of Warranties

• The Website is provided on an “is” and “as available" basis without any representations or warranties.
• Santino Grand Luxury Hotel does not warrant that the Website will be uninterrupted, timely, secure, or error-free.

10. Limitation of Liability

• Santino Grand Luxury Hotel shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, the Website.
• The total liability of Santino Grand Luxury Hotel for any claim arising from the use of the Website shall not exceed the amount paid by you, if any, for accessing the Website.

11. Indemnification

You agree to indemnify and hold harmless Santino Grand Luxury Hotel, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Website or violation of these Terms and Conditions.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Nigeria. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of law.

13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at: